The Ritz-Carlton has been featured on Zagat Survey Top Lists for dining, hotels and service. The Dallas USA and Wolfsburg Germany locations both received top honors from Zagat in 2009, including Top Large Hotel for the Dallas location. The Ritz-Carlton is the only company to date to win two Malcolm Baldrige National Quality Awards (1992 and 1999). The Ritz-Carlton's President and COO Horst Schulze was recognized for the Ritz-Carlton's contributions during his tenure with Corporate Hotelier of the World Ishikawa Medal for contributions to the Quality movement.
Tallest hotel in the world
In April 2011, Ritz-Carlton opened a hotel on floors 102-118 of the International Commerce Centre in Kowloon, Hong Kong. The lobby is 425 m (1,394 ft) above the ground, making the hotel the tallest in Asia.
Other accomplishments
Ritz-Carlton is notable for attempting to share its knowledge of quality as it applies to service. Initially this was done at the request of the Baldrige committee, but Ritz-Carlton ultimately adopted this as a central mission through the creation of The Ritz-Carlton Learning Institute and The Ritz-Carlton Leadership Center.
The Ritz-Carlton Charlotte which opened in October 2009 is the first Ritz-Carlton property to earn LEED Gold Certification and the youngest Ritz-Carlton property to earn 5 diamonds, and is the only 5 diamond property in Charlotte (and one of only three in the state).
The Ritz-Carlton and JW Marriott at LA Live opened February 2010 and share the first skyscraper built since the early 1990s in downtown Los Angeles. The Ritz-Carlton LA Live was awarded a LEED silver certification. (Wikipedia)
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